Please first read the Frequently Asked Questions.
- MEDEX Assistance Corp FAQ (Coverage from July 1, 2007 and after )
Questions about purchase, enrollment, or cancellation
Contact ISEP's Health Insurance Coordinator: Samantha Gross (sgross@isep.org).
Questions about medical benefits, coverage, and claims
Contact the insurance administrator IEES:
866-433-7462 (toll-free within the United States) or 607-272-2707 (overseas
call collect). Website: www.iees.com. Email: claims@iees.com.
Questions about assistance services, such as medical evacuation, repatriation, and medical referrals outside the USA:
- MEDEX Assistance Corporation - 800-527-0218 (Toll free within the USA) or
410-453-6330 (Overseas call collect) ISEP ID# 319691.
Website: www.medexassist.com.
Email: Operations@medexassist.com.